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Brockton, MA

255 North Pearl Street
Brockton, MA 02301

Full-time

Front Desk Receptionist

255 North Pearl Street Brockton, MA 02301

job description

We are hiring a full-time/part-time receptionist. The Front Desk Receptionist will assist and greet customers, and ensure IDs are thoroughly checked.  Applicants need extensive knowledge of cannabis, excellent customer service, ability to work in a fast-paced environment, proficiency with PC and Mac products.

responsibilities

  • Greet customers and check IDs
  • Answer questions for new customers regarding the purchasing process, etc.
  • Check recreational customers into the POS system
  • Gather customer contact information for dispensary loyalty programs and marketing
  • Assist with sales and inventory counts as needed
  • Manage incoming calls
  • Update online menus

qualifications

  • Two years’ customer service experience
  • One year cannabis industry experience
  • Minimum 21 years of age
  • Must possess valid driver’s license or state ID
  • Must pass any and all required background checks

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